Apple's iTunes: We're No. 2!
Apple boasted today that it has surpassed Best Buy to become the second-largest music retailer in the U.S.. It trails only Wal-Mart, which, like Best Buy, does most of its sales in a very different market (packaged CDs). That's not a knock on Apple, which chose the part of the music market that actually has a future. Granted, Wal-Mart has an online music store, but it's not in Apple's league in terms of sales or mindshare.
The major record companies have a testy relationship with Apple, so its rise through the ranks of music retailers hardly comes as welcome news. But what should really disturb them is the other data included in the release. Sales at the iTunes Store passed the 4 billion milestone about seven months after they hit 3 billion. Similarly, it took the store about seven months to sell the previous billion tracks. It's safe to assume that the store has more customers now (over 50 million, according to the latest release) than it did seven months ago. That means customers are buying less on average than they used to. And the not-so-pleasant implication is that digital sales have been growing mainly because of new customers coming into the fold, not because the average customer is buying more songs year over year. At some point you run out of new customers, and then what?

I remember when Apple's motto was "Think Different" - now it must be "Think like 50 million other people."
Posted by: ocdixon | February 27, 2008 at 08:26 AM
Once people fill their iPod's with music they're full: we tend to buy fewer songs. Apple should think about song bundles, or trade-in deals where you can trade in the songs you've gotten used to. Or maybe switch to a hybrid subscription model.
Posted by: michaelo | February 27, 2008 at 12:26 PM
Don`t read too much into low cd sales! who wouldn`t buy a single for 99 cents instead a a cd with 1 or 2 good songs on it for $15....
Posted by: Mope | February 27, 2008 at 04:36 PM