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Last.fm: free and on-demand

Last_fm_logo Eight months after its acquisition by CBS, online radio service Last.fm announced a significant new feature: on-demand songs, free of charge. What's the catch? I'm still trying to figure that out.

Last.fm is paying royalties to the labels and independent artists whose tracks stream on the service. In the past, the royalty for on-demand tracks has been about a penny per play, which is significantly higher than webcasters pay. To cover those costs, Last.fm plans to sell advertisements. That's a business model that CBS, which paid $280 million for Last.fm, understands quite well. Not only is it a commercial TV network, but it's also one of the five largest commercial radio-station groups in the U.S. Not that Last.fm would want to port CBS' broadcast advertising model to its service -- its specialty is understanding each user's tastes based on what he or she chooses to play, so it's well positioned to target advertising to individual listeners. Such targeting commands a higher CPM, which means Last.fm wouldn't have to assault users with so many marketing messages.

When I played with Last.fm this morning, though, I didn't see anything other than Google-powered ads. No commercials in the audio stream, no display ads -- nothing that could cover the royalties I was incurring by playing track after track on demand. So it remains to be seen what Last.fm's strategy is. The free-music-on-demand field has been a tough one, with many announcements but few real entries (consider, for example, the often-delayed Qtrax and vaporous Mashboxx). With CBS' backing, Last.fm might be able to search longer for a workable formula than the typical start-up. But at some point, it has to find a way to pay the bills.

Update: I neglected to mention three advertiser-supported on-demand music services that have been on the market for a while: RealNetworks' Rhapsody 25, which offers 25 free plays per month; Napster's free.napster.com, which offers unlimited listening but restricts the number of times individual tracks can be played; and iMeem, which lets users play the songs posted by other users. IMeem is closest in approach to Last.fm, combining a social network with a media outlet.

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Comments

i found the catch. it's only on-demand until you listen to a song three times. then you have to sign up for a paid subscription to last.fm. which is exactly what the free.napster.com service already does. not really interested in something i already tried at the new crappy napster and didn't like. i'll use imeem for my free, on-demand streaming and hanging out with other music fans, and pandora for my quick music recommendations. both of these are free and the experience doesn't just stop and tell me i need to pay.

So what's the difference between last.fm and Napster? Except for the fact that Napster has a more recognizable name and offers more functionality, they look pretty similar to me.

according to some news reports, the catch is you are limited to three plays of any track. after three, it reverts to 30 second samples, and a teaser message for a forthcoming pay subscription service.

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Times editorial writer Jon Healey pens opinion pieces about a variety of business issues, and blogs about technologies that are changing the entertainment industry's business model.

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